Lead Service and Parts operations at Jim Pattison Toyota Northshore, using automotive management and financial oversight to strengthen dealership results.

As a senior leader, you will report to the General Manager and guide Service, Parts, and Assistant Service Managers. You will direct fixed operations across profitability, efficiency, customer loyalty, staffing, budgets, KPIs, and Toyota standards. Familiarity with the Toyota Production System and Lean thinking is a robust plus.

Key Responsibilities:

- Coach managers and align Service and Parts teams
- Set targets, KPIs, benchmarks, and operating plans
- Manage budgets, forecasts, expenses, and departmental results
- Improve workflow, shop loading, inventory control, and throughput




- Resolve serious customer concerns and strengthen retention

Requirements:

- Five or more years in senior automotive Fixed Operations management
- Experience running large Service and Parts departments
- Knowledge of dealer systems, reporting, inventory, and scheduling tools
- Understanding of warranty, flat-rate pay, and parts dynamics
- Valid driver's licence and clean driving record

Bring fixed operations leadership, financial discipline, and customer focus to Toyota Service and Parts performance.

📌 Fixed Operations Director Toyota Dealership (North Vancouver)
🏢 Tribe513
📍 North Vancouver