Lead fulfillment operations in Cambridge with Amazon, using workforce leadership and performance management to support customer delivery promises.

As an Area Manager II, you will oversee hourly associates and maintain safety, quality, attendance, productivity, and performance standards. You will coach teams, improve department operations, and collaborate across fulfillment workflows. Your work supports orders reaching customers at the right time and location.

Key Responsibilities:

- Support, mentor, and motivate hourly workforce teams
- Manage safety, quality, productivity, and delivery promises
- Collaborate with Safety, Engineering, and Human Resources
- Conduct planning sessions and coach operational challenges
- Review metrics and implement process improvements

Requirements:

- Two or more years managing employees and performance
- Bachelor's degree or equivalent experience
- Versatile schedule including weekends, nights, or holidays
- Experience managing teams of fifty or more preferred
- Experience with performance metrics or Lean techniques preferred

Bring workforce leadership, operational improvement, and customer-focused performance management to Amazon fulfillment operations in Cambridge.

📌 Amazon Fulfillment Operations Area Manager (Cambridge)
🏢 Amazon
📍 Cambridge