Lead retail sales performance at Michaels in Calgary through customer-focused coaching and strong front-end execution. This full time role supports engaging store experiences.

As Sales Manager at the CAL-DEERFOOT TRAIL store, you will assist the Store Manager with procedures, policies, and company programs. You will coach selling behaviors, support customer satisfaction, and maintain operational continuity. The role also oversees service operations, key performance indicators, and assigned store programs.

Key Responsibilities:

- Lead adherence to standard operating procedures and company programs
- Coach customer experience and ART of Selling behaviors
- Provide Manager-on-Duty coverage across the sales floor
- Oversee POS, Self-Checkout,



and customer support execution
- Coordinate BOPIS, delivery, framing, and in-store programs

Requirements:

- Three or more years of retail leadership experience
- Ability to remain standing and move throughout the store
- Ability to lift, carry, push, and pull merchandise
- Ability to climb ladders or step stools
- Availability for nights, weekends, and early mornings

Apply retail leadership, sales coaching, and operational expertise to support Michaels customers and store results in Calgary.

📌 Retail Sales Manager Calgary
🏢 Michaels
📍 Calgary