1. Position Overview

Project Name: Digital Shared ServicesPosition Title: Business AnalystOrganization/Service Area: Digital Health, Shared HealthWork Location: On-siteEmployment Type: Full-time – One Individual ResourceProject Duration: Not specified in the provided requirementsPersonal Health Information (PHI): The resource is not expected to have custody or control of Personal Health Information or perform the duties of an Information Manager under Manitoba's Personal Health Information Act (PHIA), as indicated in the supplied requirements.

2. Project Description

Digital Health, a service of Shared Health, supports the transformation and improvement of healthcare delivery through the use of information and communication technology (ICT). The Digital Shared Services project focuses on developing and improving effective, effective information management and technology processes across Manitoba's provincial healthcare sector.

The Business Analyst will work directly with clinical stakeholders, project teams, and other healthcare professionals to assess existing workflows, identify business and system capability gaps, document requirements, support the implementation and upgrading of clinical information systems, and facilitate organizational change.

A key focus of the role is the implementation and upgrading of the Altera Sunrise suite of applications in clinical environments, ensuring that technology solutions align with clinical requirements, operational workflows, and healthcare service delivery objectives.

3. Key Responsibilities

A. Business Analysis and Clinical Workflow Improvement

- Engage with clinical stakeholders to understand operational needs, business requirements,



and existing clinical workflows.
- Conduct stakeholder interviews, consultations, workshops, and requirements-gathering sessions.
- Document business, functional, technical, and configuration requirements.
- Map current-state and future-state business processes and clinical workflows.
- Identify workflow inefficiencies, business capability gaps, system limitations, and opportunities for improvement.
- Analyze the impact of proposed system changes on clinical operations and healthcare service delivery.
- Develop business requirements documents, process maps, gap analyses, and supporting project documentation.
- Collaborate with technical teams to ensure proposed solutions meet clinical and operational requirements.

B. Change Management and Organizational Readiness

- Support change management activities associated with healthcare technology implementations and workflow transformation.
- Conduct stakeholder analysis to identify affected clinical teams, departments, and user groups.
- Perform site readiness assessments to evaluate operational preparedness for new systems or processes.
- Identify organizational risks, barriers to adoption, and training requirements.
- Develop change management plans and support implementation readiness activities.
- Coordinate stakeholder engagement, communications,



and change adoption initiatives.
- Monitor readiness and support stakeholders through system deployment and transition.

C. Project Coordination and Team Leadership

- Coordinate implementation activities across clinical, technical, and operational teams.
- Develop and maintain project plans, schedules, milestones, and implementation timelines.
- Monitor project progress and identify risks, issues, dependencies, and delays.
- Coordinate meetings, document decisions, track action items, and follow up with stakeholders.
- Support project managers and team leads in managing implementation deliverables.
- Facilitate communication between clinical stakeholders, business analysts, technical teams, and project leadership.
- Assist with deployment planning, issue resolution, and post-implementation activities.

D. Communications and System Adoption

- Develop promotional and communication materials to encourage the adoption and effective use of new healthcare information systems.
- Prepare user communications, informational materials, implementation notices, quick-reference guides, and adoption resources.
- Tailor communications to multiple stakeholder groups, including clinicians, physicians, nurses, administrative staff, operational managers, and technical teams, as applicable.
- Communicate system benefits, workflow changes, implementation schedules, and user expectations.
- Support stakeholder engagement initiatives to increase awareness, acceptance, and adoption of new technology.
- Coordinate communications before, during, and after system implementation.

E. Altera Sunrise Application Implementation and Upgrades

📌 RFR - Business Analyst (Winnipeg)
🏢 FlexStaf IT
📍 Winnipeg