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- Innovate with Purpose: Build impactful solutions for customers worldwide.
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- Shape the Future: Lead in redefining revenue optimization.
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Join us at Varicent-where your talent and ambition meet limitless opportunities for success

Primary Purpose

Our Information Security team is seeking an experienced, hands‑on Security Engineering Manager to lead the health, performance, and continuous improvement of our security tooling ecosystem and own the maturity of our Incident Response program.

This is an individual contributor role with no direct reports. The position focuses on technical leadership, security program ownership, and managing external security vendors and service providers rather than directly managing an internal team.

This role owns complex, cross‑functional problems,



including shaping how we secure user devices at scale, driving the performance of our Managed Detection and Response (MDR) partner, and ensuring the organization is prepared to respond to significant security events.

You will work closely with stakeholders across IT, Engineering, Cloud Operations, and business leadership to define and execute the endpoint security program roadmap, hold vendors accountable to defined service levels, and build organizational readiness through tabletop exercises, playbooks, and clear incident response procedures.

Key Responsibilities

What You Will Do

Endpoint Security Program Execution & Operations

Lead the healthy functioning of the security stack across endpoints, including EDR, DLP, ZTNA, PAM, and EPM, and drive continuous policy improvements across each.

Further mature and track health metrics for each tool (agent coverage, policy drift, false‑positive rates) and report on them to leadership.

Own the roadmap, as Service Owner, for tooling upgrades, migrations, and consolidation, coordinating with vendors and internal stakeholders.

Continue to mature and maintain playbooks, security architecture documentation, and standard operating procedures for the tooling under your ownership as Service Owner.

Evaluate emerging tooling capabilities and threats, and recommend changes to strategy and standards accordingly.

Administer and maintain ZTNA,



DLP, EDR, and PAM policies, ensuring recent policies are developed, tested, and rolled out without impact to end users or the business.

Managed Detection & Response (MDR) Vendor Oversight

Own the relationship with and performance management of Varicent's MDR vendor.

Oversee vendor performance on Tier 1 and Tier 2 alert triage and deep investigation, holding the vendor accountable for quality, timeliness, and depth of analysis.

Review vendor SLAs, escalation quality, and detection coverage on an ongoing basis; drive corrective action plans where performance gaps are identified.

Coordinate Tier 3 remediation activities across Varicent, partnering with IT, Engineering, and Cloud Operations to ensure timely closure.

Serve as the primary internal escalation point for significant or ambiguous alerts requiring cross‑functional coordination.

Incident Response Leadership

Own Incident Response processes, procedures, and playbooks end to end, ensuring they reflect current threats, tooling, and organizational structure.

Draft, lead, and execute required tabletop exercises annually, including scenario design, facilitation, and after‑action reporting.

Drive continuous improvement of Incident Response readiness based on tabletop outcomes, real incidents, and industry lessons learned.

Act as a senior escalation point or incident lead during significant security events, coordinating cross‑functional response.

Coordinate day‑to‑day security activities with IT analysts, external vendors, managed service providers, and contractors supporting endpoint security operations and incident response.

Provide technical guidanc

📌 Security Engineering Manager (Toronto)
🏢 Varicent
📍 Toronto