22 Oct
|
Alterra Mountain
|
Canada
22 Oct
Alterra Mountain
Canada
Join Mike Wiegele Helicopter Skiing as a full time Reservations Coordinator in Blue River, BC. This role revolves around managing guest inquiries and reservations, enhancing customer experiences.As the Reservations Coordinator, you will handle administrative and customer service functions within the Reservations Department. You'll develop expertise in products and services, entering guest data, and maintaining reservations accurately. Additionally, your role demands prompt communication and follow-up, ensuring guests feel valued and informed throughout their booking process.Key Responsibilities:Manage guest inquiries via phone, email,
and in-personMaintain accurate guest reservation records in softwareAssist with weekly reporting and database updatesFollow up on payments and overdue reservationsAnticipate guest needs and execute exceptional serviceRequirements:3-5 years in customer service and reservationsStrong communication skills in English, additional languages an assetFamiliarity with hospitality principles and softwareExperience in conflict resolution and managing guest relationshipsKnowledge of the ski industry preferredEmbrace the opportunity to enhance customer experiences and streamline reservation processes at Mike Wiegele Helicopter Skiing.
📌 Reservations Coordinator At Mike Wiegele (Canada)
🏢 Alterra Mountain
📍 Canada