Explore a rewarding career as a Technical Support Specialist I at Olympus in Richmond Hill, Ontario. This hybrid role requires bilingual skills to assist customers with Olympus equipment inquiries.As part of the Operations Team, you will be responsible for resolving service-related issues and providing exceptional support. This entry-level position involves troubleshooting technical problems, managing service tickets, and collaborating with field teams to ensure rapid repairs are executed.Key Responsibilities: - Respond promptly to customer inquiries via phone and email - Investigate and address technical problems with Olympus products - Accurately document service incidents in ERP systems - Create and manage work orders for timely field service - Provide updates and recommendations to customersRequirements: - Minimum college diploma in a relevant technical field - 3–5 years of experience in technical support roles - Professional proficiency in English and French - Robust analytical skills and tech-savviness - Excellent interpersonal skills for customer engagementEmbark on your technical support journey with Olympus, enhancing the experience for valued customers.#J-18808-Ljbffr

📌 Technical Support Specialist I At Olympus (Richmond Hill)
🏢 Olympus
📍 Richmond Hill