Drive client satisfaction as a Commercial Account Manager at Navacord Insurance Services. This role focuses on managing commercial accounts and providing expert advice while maintaining compliance with brokerage standards.
As a Commercial Account Manager, you will serve as the main point of contact between clients and the insurance company. Key skills required include effective communication, organizational abilities, and a strong customer service ethos. You'll process policy endorsements, manage renewals, and collaborate directly with clients to ensure their needs are met efficiently.
Key Responsibilities:
• Respond promptly to client inquiries and insurance questions
• Process and review accuracy of policy endorsements




• Manage renewal reports and discuss renewals with clients
• Identify opportunities for up-selling and cross-selling
• Assist clients with billing or claims issues
Requirements:
• RIBO license and CAIB designation required
• Strong communication and problem-solving skills
• Customer service driven with time management skills
• Experience in a quick-paced environment
• Proficient in MS Word, Outlook, and BMS
Utilize your customer service and organizational skills to support clients effectively at Navacord.
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📌 Commercial Account Manager at Navacord (Sault Ste. Marie)
🏢 Navacord
📍 Sault Ste. Marie