Job DescriptionIP 4 th level support and test engineerWithin R&D our focus is on customer issues that are escalated through the 2 nd and 3 rd level support organization. As such we have the role of 4 th level customer support engineers.We have a lot of interaction between Antwerp, California, Ottawa, Bangalore & the UK as our test and development workplace is shared. In light of a rapidly growing customer base spread all over the world, the R&D support team is looking for an additional 4 th level support engineer in Sunnyvale, CA. You will have the possibility to grow towards a L2/L3 IP network expert and as such become a key player within the IP division.How You Will Contribute And What You Will LearnDebug and resolve customer issues after they’ve been filtered by the 2 nd and 3 rd level support organizations.Interfaces to R&D, 3 rd level support team,
📌 Senior Customer Support Engineer (Ottawa)
🏢 NOKIA
📍 Ottawa