22 Oct
|
Cabot Cape Breton
|
Inverness
22 Oct
Cabot Cape Breton
Inverness
Job Type:Full time SeasonalBuilt by dreamers, for dreamers.The Night Auditor is a key member of the Guest Services team and responsible for the overnight operations of the Lodge, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services.Create 100% satisfaction by providing fast and friendly genuine hospitality and by exceeding guest expectationsMake reservations over the phone, via email and in person and ensure all aspects of the reservation procedure are followedCreate and maintain reservation records and ensure all aspects of the room reservation procedure are followed, including bookings,
confirmations and cancellation policiesGreet and engage guests in a friendly and professional manner according to Cabot Links’ standardsAnticipate and address guest’s service needs, complaints and/or concernsPost nightly transactionsMonitor in house guest accounts nightly and process additional authorizations once credit limits are exceededEnsuring all Front Desk floats are balanced at the beginning and end of your shiftPerform check-ins and check-outs of guests dailyVerify revenue from all sources is accurately balanced, follow up on any discrepanciesProduce daily reports for departments and department headsCompile and run statistical reports for all departments and
📌 Night Auditor (Inverness)
🏢 Cabot Cape Breton
📍 Inverness