This role is located onsite at our Ottawa office.

What sets this opportunity apart?

- A starting wage of $22.50 per hour and a $1,000 sign-on bonus .

- A full-time, permanent position with a comprehensive total rewards package .

- You’ll have the potential to earn a sales bonus in addition to your regular earnings.

What can you expect from us?

When you join the team, you can expect the following advantages:

- A competitive hourly rate, starting at $22.50 per hour.
This role is classified under NOC Code 62100 (TEER Category 2).

- A comprehensive total rewards package that includes health and wellness benefits for you and your dependents, parental leave, paid personal time off, and retirement plan options.

- A $1,000 sign-on bonus.

- The potential to earn a sales bonus in addition to your regular earnings.

- A shift premium for hours you work after 9:00 p.m., seven days a week.

- You may be eligible for a language premium of $4 per hour when you handle bilingual customer inquiries by email and/or phone. This program is market-driven, and Accenture may amend, change, or discontinue it at any time as market conditions warrant. To qualify, you must receive a passing score on Accenture’s standardized language assessment and be successfully assigned to a bilingual queue.

- A full-time schedule of 35 to 44 hours per week.

- The flexibility to select your assigned schedule each month based on your performance.

- Eligible for annual salary increases based on your performance.

- Recognized for your individual contributions.

- You will work at a spacious workstation equipped with updated technology platforms and equipment.





- Access to a supportive environment that encourages your success and self-development through online courses.

- Receive comprehensive paid training lasting from two to eight or more weeks after you join.

- Receive extensive coaching and support after training.

- You will be part of an inclusive, open, and engaging community, with many active employee resource groups you can join or support.
The Role
As an Advertiser Growth & Expansion Agent (ASR), you’ll own the advertiser relationship after the initial sale. You’ll manage an assigned portfolio of non-endemic brands, companies outside the travel category, such as financial services, retail, and consumer goods; that advertise to our proprietary first‑party audience of in‑market travelers. You’ll be accountable for campaign performance, account retention, and revenue growth.

In this account management and customer success role, you’ll receive a qualified pipeline from Business Development Representatives (BDRs), coordinate with Ad Ops on campaign delivery, and use data to improve advertiser outcomes and identify expansion opportunities.

What You’ll Do

- Onboard new advertisers by establishing their goals, explaining products and campaign requirements,



and setting clear expectations from day one.

- Lead regular advertiser performance reviews, translating campaign data into clear narratives, recommendations, and forward‑looking plans.

- Analyze campaign performance, including spend, impressions, CPC, CPA, ROAS, and conversions; and turn the data into actionable recommendations that improve advertiser outcomes.

- Identify churn risks early and take action to drive renewals and advance upsell, cross‑sell, and budget‑expansion opportunities aligned with each advertiser’s goals.

- Maintain accurate CRM records and portfolio‑level reporting, and you’ll elevate campaign, technical, and commercial issues to the appropriate teams.

- When capacity allows, you’ll support pipeline development by qualifying leads alongside the BDR team.

- Own account retention and growth across your assigned portfolio by building trusted, long‑term advertiser relationships, monitoring account health and campaign performance, proactively addressing churn risks, securing repeat investment and renewals, and developing account growth plans that increase product adoption, budgets, and revenue through needs‑based upsell and cross‑sell opportunities.

Basic Qualifications

- You have a bachelor’s degree or at least one year of experience in account management, customer success, advertising sales, digital marketing, or campaign management.

Preferred Qualifications

- You have a solid understanding of digital advertising and campaign management. You’re confident reading and executing media plans, discussing

📌 Advertiser Growth (Ottawa)
🏢 Accenture
📍 Ottawa