For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Residential Worker B provides a safe and secure environment for staff, residents, and visitors, delivering Emergency, Transitional and Supportive Housing program services for the ministry unit. Ensures client supervision, monitoring behaviour for adherence to rules and policies. Conducts all required shift change procedures prior to and after shift change. Food preparation and serving to clients at mealtimes. Prepare for clients by receiving phone / in-person inquiries. Provide information and referrals to community resources to clients. Cleans shelter rooms, washrooms, kitchen, lounge, offices, and common areas. Packing up client’s belongings and prepping beds and rooms for new clients. Performs basic building maintenance. The work environment is typically a work site within a residential and community setting which potentially exposes staff to disagreeable people, unpleasant odors, toxic chemicals, bodily fluids, moving objects,



sharp objects, slippery or wet surfaces, infectious diseases, potential abuse, and marginalized people. Little to no travel required. Required to complete general orientation, including safety in the workplace training and annual review. Contributes to the safety of staff and guests (e.G. snow removal, clear fire exits, no obstacles inside/outside doors, cleans spillage). Universal precautions: wearing personal protective equipment (PPE) as required, including gloves/glasses. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a skilled manner, exemplifying Christian standards of conduct. Minimum one to two (1-2) year certificate in a Social Services related field. One to two (1-2) years of prior related experience, including experience in a social service setting, working with marginalized individuals, and a social services background. Must hold or obtain a recent Criminal Records Check with Vulnerable Sector Check, satisfactory to TSA. Required to complete WHMIS training annually. Required to complete Praesidum Academy training modules relevant to position. Current certification in Standard First Aid / CPR,



Foodsafe, and Non-Violent Crisis Intervention training. Creative and flexible with the ability to adapt based on team, program, and service needs. Skills and Capabilities: Experienced with Microsoft Office (Word, Excel, Publisher, and PowerPoint);
Complete tasks with minimum amount of supervision. Be flexible, motivated, adaptable, and able to thrive in a fast paced non-profit and union environment;
while part of a larger team, projecting a positive, professional, and helpful attitude. Ability to communicate effectively, and exercise good interpersonal skills by displaying tact, courtesy and patience with supervisors, peers, participants, employees, students, and visitors. Ability and willingness to work with, support, and serve marginalized people in a compassionate, non-judgmental manner. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

📌 Resident Care Assistants (Courtenay)
🏢 The Salvation Army International
📍 Courtenay