Relocate to Malta Dynamics 365 Customer Engagement - Functional Solution Architect (Consulting/Big 4) About the job Relocate to Malta Dynamics 365 Customer Engagement - Functional Solution Architect (Consulting/Big 4) Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview The Functional Solution Architect is a core team member of our client’s customer delivery of Microsoft Dynamics 365 centered solutions. The Functional Solution Architect should have extensive experience across all phases of enterprise Dynamics CE projects. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused on Dynamics CE functionality, Power Platform, and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff.

This role is an important element of our client’s delivery of Microsoft Dynamics 365 CE projects. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Job Location:

Sliema, Malta

Work Type:

Hybrid

Job Type:

Full-time, Permanent

Working Hours:





GMT +1

Salary:

Base + Benefits (Paid in Euros €)

Relocation:

VISA & Relocation Package Included

Requirements

Extensive experience as a CRM Consultant with largescale complex implementations, deep knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365

Deep understanding of Azure and cloud technologies, .Net development and PowerBI

Deeper understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Data Verse, Azure, Office 365) and working in rapid paced Agile environments

Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365

Successfully translate business and customer needs into a great digital customer experience

Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons

Leading and mentoring junior team members

Willingness to develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients

Knowledge of best practices for working with offshore teams

Microsoft Dynamics CRM Certifications,



ideally most current versions are desirable

Preferably a University graduate with relevant degree within a computing or business discipline

Confident in own ability and demonstrates this to clients and colleagues

Works independently as well as in a team environment

Excellent presentation and demonstration skills

Ability to lead engagements and present to the C-Suite stakeholders

Ability to manage time and prioritise multiple tasks accordingly

Thinks clearly and responds calmly when under pressure

Strong problem-solving capabilities

Strong client centric approach with emphasis on client satisfaction

Acts as a role model for those aspiring to take on a similar role in the future

Confidence to reach out to more senior colleagues for guidance

Extensive experience in leading enterprise implementation, deep and broad knowledge of technical capabilities of Dynamics 365

Must be able to show good knowledge of practices for Dynamics 365Experience in a delivery-orientated IT workplace using waterfall and agile methodologies.

Experience with Dynamics 365 in a Lead Design Consulting role

Deep understanding of software development lifecycle, development management, release management, data migrations, cut-over planning, and early live support

Business process mapping, modelling and documentation knowledge

Experience of leading and leading others in Practice improvement initiatives

Awareness of technical capabilities of Dynamics 365

Minimum 15 plus years hands-on proven functional experience including Power Platform solution and CE configuration, standard customisation, s

📌 Relocate to Malta Dynamics 365 Customer Engagement (Montreal)
🏢 Black Pen Recruitment
📍 Montreal