Manage complex mining customer relationships remotely across Canada, using geological data knowledge and disciplined follow-through to support lasting customer value.

As Manager, Customer Success, you will own continuity for an assigned regional portfolio. Build trust with users, champions, technical leaders, and decision-makers. Coordinate colleagues and global Customer Excellence while connecting customer priorities to adoption, value confirmation, renewals, and growth discussions.

Key Responsibilities:

- Build trusted relationships across changing customer stakeholder groups
- Lead site discussions and business reviews with transparent next steps
- Maintain deliverables, owners, dependencies, dates, and acceptance expectations
- Coordinate regional leads, delivery teams, and specialist support




- Confirm customer value using agreed measures and evidence

Requirements:

- Degree in geoscience, mining, engineering, business, or related discipline
- Experience managing complex B2B customer relationships
- Working knowledge of mining lifecycle and geological data workflows
- Understanding of mineral processing and customer decision factors
- Strong communication, organization, judgment, and cross-team influence

Bring mining knowledge, customer leadership, and reliable coordination to GeologicAI’s remote Canada Customer Success team.

📌 Remote Mining Customer Success Manager (Montreal)
🏢 GeologicAI
📍 Montreal