Group Benefits Client Service Specialist (Manitoba)

Group Benefits Client Service Specialist (Manitoba)

22 Oct
|
873 Springboard Platform - Customer Service
|
Manitoba

22 Oct

873 Springboard Platform - Customer Service

Manitoba

Deliver expert client service at People Corporation by managing group benefits relationships, complex issues, and escalations with precision. This client-focused role supports valued clients daily.
The Client Service Specialist manages a portfolio within People Corporation’s benefits, pension, and human resources services. You will investigate complex issues, handle escalations, and coordinate requests, claims, enrollments, and plan administration. Success requires analytical problem solving, communication, initiative, and careful attention to detail.
Key Responsibilities: Develop relationships with clients and multiple insurance companies
Manage client requests, claims, and group administration
Investigate complex issues and handle client escalations
Process enrollments,



terminations, amendments, salary, and status changes
Assist clients with claims and online processing
Requirements: Two or more years in the group perks industry
Two or more years in a client-focused environment
Relevant post-secondary education completed
Strong problem solving, troubleshooting, and conflict resolution skills
Excellent written and verbal communication skills
Bring group benefits expertise, analytical thinking, and service excellence to client portfolio management at People Corporation.

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📌 Group Benefits Client Service Specialist (Manitoba)
🏢 873 Springboard Platform - Customer Service
📍 Manitoba

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