Welcome winter visitors at Trailglow with guest service and ticketing expertise in Golden, supporting admissions, retail, video, and café operations.
As a Guest Experience Agent, you will provide professional service from arrival through departure. You will answer questions, sell and validate tickets, process reservations, and guide guests around Golden Skybridge, Trailglow, and the Canadian Rockies. Cross-training supports flexible coverage across departments.
Key Responsibilities: Welcome guests and deliver professional service throughout visits
Process Trailglow and Canyon Swing tickets and packages
Use Ventrata for reservations, ticketing, and redemptions
Handle Canadian and United States cash and card payments
Support retail, video, café,



and guest-flow operations
Requirements: Guest services, retail, or customer-facing experience
Knowledge of Golden Skybridge, Trailglow, and surrounding winter activities
Accurate cash handling and transaction processing
Ability to learn Ventrata, retail, and video systems
Adaptable availability for evenings, weekends, and holidays
Bring attentive communication, accurate ticketing, and adaptable service to Pursuit’s winter guest experience team at Trailglow.

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📌 Winter Guest Services Agent Trailglow (British Columbia)
🏢 Brewster
📍 British Columbia