Lead client strategy, analytics, and field sales recommendations at Encore in a hybrid Client Manager role serving complex accounts.
The Client Manager partners strategically with assigned clients, translating business priorities and field results into measurable recommendations. You will lead client meetings, interpret performance data, and coordinate internal specialists. The role supports Canadian retail, consumer packaged goods, merchandising, and outsourced sales services.
Key Responsibilities: Build trusted relationships across client functions and seniority levels
Lead business reviews, planning sessions, and client meetings
Translate reporting into insights, implications, and recommended actions
Define priorities, measures, timelines, budgets, and reporting requirements




Identify organic growth opportunities within existing client relationships
Requirements: Seven or more years in client service or account management
Complex relationship management and senior stakeholder influence experience
Knowledge of Canadian retail, CPG, field sales, or merchandising
Advanced Excel, PowerPoint, communication, and presentation skills
Business, marketing, analytics education or equivalent practical experience
Apply client curiosity, commercial acumen, and insight-led storytelling to strengthen Encore relationships, performance, and service delivery.

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📌 Client Strategy Manager CPG Retail (Ontario)
🏢 Encore
📍 Ontario