Lead Soho House food and beverage service as a Floor Manager, developing teams and maintaining elevated standards for members and guests. This fixed term maternity cover contract requires adaptable scheduling.
You will manage daily floor operations alongside the General Manager and management team. The role combines service leadership, staff training, recruitment support, and operational planning. You will help create approachable experiences while applying Soho House standards consistently across every interaction.
Key Responsibilities: Manage floor teams during efficient food and beverage service
Develop systems that enhance member, guest, and staff experiences
Train staff on service standards, roles, and core values




Create rotas and manage labour costs and overtime
Oversee daily tasks, compliance, safety, and professionalism
Requirements: Minimum two years’ experience in a similar capacity
Hospitality and customer service focus with an approachable manner
Calm problem solving in fast-paced, high-volume environments
Competency demonstrated through training schedule and Club School
Availability for flexible shifts, weekends, and holidays
Bring food and beverage leadership, staff coaching, and service expertise to Soho House as Floor Manager.

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📌 Soho House Food and Beverage Floor Manager (Ontario)
🏢 Soho House
📍 Ontario