Chatham Toyota | Service Advisor | Opened on 10/19/2026 | Pay rate: $45000-70000 per year

Chatham Toyota is part of the Parkway Motors Auto Group, a family owned and operated dealership. We have been servicing Chatham and area for over 45 years. We take pride in what we do and our customers notice the difference.

We are looking for an experienced Service Advisor to join our team. Compensation will be relative to experience.

Prospective candidates must have outstanding customer service skills along with the ability to offer and sell value-added service options to customers in an honest and ethical manner. We pride ourselves on great customer service. As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the administrative and customer relations aspects of service department operations. Your main responsibility is to ensure every vehicle is running optimally and that our valued clients have been offered the necessary work in order to achieve this goal.

We Offer:

Competitive compensation, range $45,000 - $75,000

Advantages packag including Health, Dental, Life and Long Term Disability, Employee Assistance Program

Reward high performance

Great company culture

Work well-being surveys and Wellness Checks

A supportive management team

Job Duties:

Greeting customers promptly, scheduling service appointments and receiving vehicle information





Listening to requests of the service desired and clearly explaining information on the repair order

Confirming and processing applicable vehicle warranty packages for repairs and maintenance.

Estimating the cost and time needed to do the repair accurately

Handling customer complaints and maintaining high customer satisfaction standards

Periodically checking on the progress of the vehicle during servicing, getting customer approval to do additional work, explaining the work performed and the charges being billed

Arranging sublets (warranty and customer pay) as required

Perform walk arounds of vehicles (utilizing a tablet) upon check in

Properly document authorizations for all repairs

Qualifications:

Minimum 2 years Service Advisor experience

Strong organizational skills

Be coachable and always open to applying new ways to improve

Ability to work in a team environment

Ability to multitask when dealing with more than one customer

Toyota Service Advisor experience is a bonus!

XTIME experience would be considered a definite plus

Valid G Drivers License with a clean abstract

Chatham Toyota is an equal opportunity employer and strives to ensure that its hiring process meets all AODA requirements. As such, we will provide reasonable accommodation for any applicant, as requested during the hiring process.

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📌 Service Advisor, Chatham Toyota (Ontario)
🏢 Formulafordlincoln
📍 Ontario