Serve CMC Markets clients in English and French from the Downtown Toronto office, using problem solving and exceptional communication skills.
As a Client Services Executive, you will work with the Premium Client Management team and wider business. You will create positive client experiences through exceptional service and problem solving. The role suits customer service professionals and candidates entering financial services.
Key Responsibilities: Create positive experiences for CMC Markets clients
Provide exceptional service across client interactions
Apply problem solving to customer needs
Collaborate with Premium Client Management
Work collaboratively with the wider business
Requirements: Bilingual fluency in English and French
Excellent verbal and written communication skills
Customer service strength and commitment
Resilience in a high volume call centre
Capacity to work with customers effectively
Bring bilingual communication, resilience, and customer service expertise to CMC Markets’ Premium Client Management team.