Support veterinary client care in Calgary through compassionate communication, appointment scheduling, and transparent billing assistance. This full-time position serves pets and their owners.
Western Veterinary Specialist & Emergency Centre seeks a Veterinary Reception and Client Care professional. The work includes email correspondence, outbound calls, invoicing, payments, and reception housekeeping. You will also learn veterinary services and updated medical office procedures while assisting veterinary staff with various tasks and treatments.
Key Responsibilities: Create welcoming experiences for patients and pet parents
Manage emails from clients, veterinarians, and office teams
Book visits, schedule follow-ups, and make outbound calls
Explain estimates, process payments,



and guide billing
Maintain reception, pet holding, and common areas
Requirements: Previous customer service or hospitality front desk experience is an asset
Willingness to learn veterinary services and office procedures
Willingness to assist veterinary staff with tasks and treatments
Compassionate communication with pet owners
Availability for full-time employment in Calgary
Bring scheduling, communication, billing, and compassionate client care skills to Western Veterinary Specialist & Emergency Centre in Calgary.

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📌 Veterinary Receptionist Client Care Calgary (Alberta)
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