Deliver client service at CIBC as a Client Engagement Associate in Southampton, using financial services knowledge and digital banking skills in office full-time.
As part of the Personal and Business Banking Team, you will support everyday banking needs in a Banking Centre. You will answer questions, assist with transactions, explain products and services, and connect clients with appropriate team members. The regular schedule totals 37.5 weekly hours.
Key Responsibilities: Help clients manage accounts and banking products
Assist with transactions and basic banking product sales
Explain digital banking options and mobile applications
Identify specialist referral opportunities for client goals
Take accountability for client issues and solutions
Requirements: Customer service focus and meaningful client engagement
Knowledge of financial services products
Digital literacy and openness to evolving technology
Goal-oriented approach with strong listening skills
Flexibility for evenings, weekends, and multiple banking centres
Support CIBC clients in Southampton through customer service, financial processing, online banking, and thoughtful referrals.

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📌 CIBC Client Engagement Associate (Ontario)
🏢 CIBC
📍 Ontario