TD Banking Customer Experience Associate (Ontario)

TD Banking Customer Experience Associate (Ontario)

22 Oct
|
TD Bank Group
|
Ontario

22 Oct

TD Bank Group

Ontario

Serve TD Canada Trust customers in Woodbridge, Ontario, processing financial transactions and recommending banking solutions during 15 scheduled hours. Build positive interactions through accurate service and transparent advice.
As a Customer Experience Associate in Personal and Commercial Banking, you will understand customer needs and provide suitable solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD's Code of Conduct and Ethics. The position also involves resolving concerns, promoting banking services, and supporting team effectiveness.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities




Promote banking solutions and complete business processes promptly
Support team effectiveness and operational improvements
Requirements: High School diploma and/or one-plus years relevant experience
Undergraduate degree or equivalent considered an asset
Strong administration, organization, planning, and time management skills
Hands-on Microsoft Word, Excel, Outlook, and internet knowledge
Accurate, detail-oriented, calm, and courteous communication
Apply customer service, transaction accuracy, and banking knowledge as a TD Customer Experience Associate in Woodbridge.

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📌 TD Banking Customer Experience Associate (Ontario)
🏢 TD Bank Group
📍 Ontario

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