Coordinate client care at Larga Baffin through courteous communication, complaint resolution, and organized front desk service. Support clients, visitors, and service providers professionally.
The Client Care Coordinator organizes, coordinates, and communicates client needs while reporting to Client Care supervisors and managers. This position works with internal departments, external vendors, partners, hospitals, and service providers. Responsibilities include answering inquiries, resolving concerns, maintaining records, and supporting registration procedures. The role requires calm judgment, sensitivity, and effective communication.
Key Responsibilities: Greet clients, visitors, and service providers warmly
Answer multiple incoming calls professionally and courteously




Handle complaints and escalate issues appropriately
Coordinate client services with departments and external partners
Maintain organized front desk and lobby areas
Requirements: Two to three years customer service experience
High School Diploma or equivalent
Excellent interpersonal and communication skills
Strong problem-solving and independent judgment abilities
Reliable record keeping and organizational skills
Bring calm client service, accurate administration, and qualified communication to Larga Baffin’s front desk and care coordination.

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📌 Client Care Coordinator Front Desk (Quebec City)
🏢 Larga Baffin
📍 Quebec City