Support Liquidtool customers remotely from Greater Montreal using fluent French and English alongside robust SaaS support skills. Help manufacturers solve questions and technical issues.
As a Support Specialist, you will become the go-to contact for customers across North America and beyond. Liquidtool’s IIoT sensors and SaaS platform help manufacturers control their metalworking fluids. You will guide customers toward getting the most from the solution while contributing to customer care.
Key Responsibilities: Answer customer questions about Liquidtool’s solution
Help resolve technical issues for customers
Support manufacturers using IIoT sensors
Assist customers with the SaaS platform
Help customers get the most from Liquidtool
Requirements: Based in the Greater Montreal area
Fluent French and English, written and spoken
Authorized to work in Canada
Available for international travel without visa restrictions
Experience in customer support, ideally for SaaS
Bring bilingual communication and SaaS customer support experience to Liquidtool’s remote customer care for manufacturers worldwide.