Vancity seeks a Financial Services Representative with communication and sales skills for full-time, permanent, in office work at 4th Avenue Community Branch.
You will be the first point of contact for members, creating personalized experiences while supporting branch success. The position involves advice, relationship-building, digital banking tools, and CRM systems. You will explore everyday banking, borrowing, investments, and protection needs, then connect members with appropriate solutions or specialists.
Key Responsibilities: Greet members warmly and create welcoming branch interactions
Explore members’ everyday banking, borrowing, investment, and protection needs
Provide guidance aligned with members’ financial goals




Demonstrate online tools for independent banking management
Follow through on commitments and specialist hand-offs
Requirements: High School Diploma or equivalent
Exceptional communication and listening skills
Customer service experience in retail, hospitality, or similar
Comfort working toward sales goals and offering solutions
Digital confidence with CRM and banking tools
Build trusted member relationships at Vancity through financial guidance, personalized service, digital confidence, and accurate follow-through.

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📌 Vancity Financial Services Representative (British Columbia)
🏢 Vancouver City Savings Credit Union
📍 British Columbia