Coordinate ROM school programs in Toronto through scheduling, customer service, and payment administration. This full-time contract role is onsite and supports visiting groups.
As School Experiences Coordinator, you will administer onsite and online educational programs for school communities. Reporting to the Manager, School Programs, you will manage bookings, schedules, payments, logistics, and records. You will also supervise organizers and collaborate across ROM departments to support organized learning experiences.
Key Responsibilities: Coordinate registration, reception, scheduling, and delivery logistics
Manage bookings, admissions, payments, learning spaces, and visitor flow
Resolve inquiries, booking conflicts, cancellations, and technical disruptions
Supervise organizers and coordinate assignments, attendance,



and payroll reporting
Maintain program records, financial reconciliations, reports, and booking information
Requirements: Three years of post-secondary education or equivalent experience
Minimum three years administrative and customer service experience
Experience handling cash or processing payments
Proficiency with Microsoft Office and administrative systems
Robust organizational, communication, analytical, and problem-solving skills
Bring scheduling, customer service, financial administration, and supervisory skills to ROM’s school programs in Toronto.

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📌 School Programs Coordinator Toronto (Ontario)
🏢 Royal Ontario Museum
📍 Ontario