Lead personal financial services at TD in Brossard, Québec, using specialized banking knowledge and thoughtful customer advice onsite. This full time position offers 37.5 hours weekly.
As Manager, Personal Financial Services, you will advise customers and colleagues on personal and business banking products, services, policies, and procedures. You will provide total financial reviews, resolve issues, support frontline transactions, and guide complex customer needs. The role also contributes to sales growth, operational excellence, risk management, and team effectiveness.
Key Responsibilities: Provide expert advice on personal and business banking products
Conduct financial reviews and recommend suitable solutions
Resolve customer issues and escalate complex matters appropriately
Support customer outreach,



referrals, and portfolio opportunities
Coach colleagues and coordinate responses to complex issues
Requirements: High School diploma and/or one year relevant experience
IFIC or Canadian Securities Course certification
Complete Canadian Financial Services Advice certification upon hire
Related post-secondary or undergraduate degree preferred
Meet applicable Canadian Investment Regulatory Organization registration requirements
Bring financial advice, customer service, sales expertise, and risk awareness to TD’s Brossard branch team.

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📌 Personal Financial Services Manager (Quebec City)
🏢 TD Bank Group
📍 Quebec City