Coordinate warranty operations at Powell’s Acheson manufacturing facility using analytical skills, Microsoft software, and strong communication. Manage service workflows supporting field delivery.
As Service Coordinator, you will oversee daily Service Department operations, warranty resolution, or parts quotations and sales. The position requires manufacturing experience in service, sales, or warranty. You will collaborate with sales, purchasing, production, field service personnel, and external vendors while supporting efficient resource management. Responsibilities include service scheduling, warranty documentation, customer performance issues, and inventory-related coordination. Continuous process improvements and field service development programs are also part of the work.
Key Responsibilities: Coordinate daily service activities and field service delivery
Receive,



investigate, and resolve warranty requests
Report warranty root causes and responsibility findings
Process warranty order entry documentation
Review service sales inquiries and parts quotations
Requirements: Bachelor’s degree in Mechanical or Electrical Engineering
Five years’ manufacturing experience in service, sales, or warranty
Zero to three years’ leadership experience
Proficiency with Excel, Word, and Outlook
Solid analytical, organizational, and communication skills
Apply service coordination, warranty investigation, and analytical leadership skills within Powell’s Acheson manufacturing operations.

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📌 Service Coordinator Warranty Operations (Quebec City)
🏢 Powell
📍 Quebec City