The Sales Associate is a key customer-facing role responsible for delivering exceptional service standards and maximizing sales and gross margin while providing the customers with the best shopping experience possible. The Sales Associate will develop and maintain effective sales and oversee specific sales areas designated by the Branch Manager.

Duties and Responsibilities, but not limited to:

Motivate and influence sales performance with positive feedback and recognition

Build strong and lasting relationships with our retail, professional, and contractor customers

Assists customers with their information/product requirements in the store or over the telephone. Processes sales and special orders

Understands and executes merchandising and marketing initiatives developed by management

Ensure inventory integrity and identify potential sources of inventory losses.

Executes corrective measures as required in conjunction with the Branch Manager

Shrink conscious and works diligently to reduce loss

Assists with other team members’ training on sales and service techniques

Opportunities exist for RONA training programs and formal/informal vendor training

Performs other job-related duties as required.

Qualifications

3-5 years of experience in the building and construction industry preferred

Positive attitude and proven ability to work with the team in a culture of sales and service

Exemplary listening, communication, and interpersonal skills.

Effective time management and problem-solving skills

Flexible availability based on store needs (includes evenings and weekends)

Proficient computer skills and basic math skills





Able to set priorities and deliver results within deadlines

Ability to remain calm and professional in stressful situations

Physically demanding; Use of ladders, climbing and lifting techniques when required. Light and medium lifting (up to 50 lbs.) are a component of this position

First aid trained an asset

Doidge Building Centres Ltd. started out as a single lumber yard in 1995 in Miller Lake. Over the years, the company has grown to include 11 locations, 10 of which are branded with Rona. The group of stores is constantly changing and looking for opportunities to grow both externally and internally. With a new generation who grew up in the industry looking to continue the growth, the possibilities are endless.

Doidge Building Centres Ltd.'s Core Values

People First

Integrity

Customer Focus

What’s in it for You?

Career advancement and training opportunities

Chance for a comprehensive benefit package

An opportunity to work for a growing company

Being part of a dynamic team

Disclosure use of AI in our Recruitment Process:
We may use AI-supported tools to assist with screening and assessing applications; however, all final decisions are made by the hiring team.

Notice of Accommodations:
We are committed to providing an inclusive and accessible recruitment and selection process. Accommodations are available to applicants throughout all stages of the hiring process. If you require an accommodation, please reach out to our hiring team and we will work with you to make appropriate arrangements based on your needs.

Education:

DCS / DEC (preferred)

Experience:

Service Counter Sales Associate : 3 years (preferred)

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📌 Sales Associate - Kincardine (Ontario)
🏢 Rona
📍 Ontario