Use diplomatic customer service skills as an IKEA Collaborator in Boucherville, managing returns, exchanges, transactions, and customer needs.
This full time IKEA position requires at least six months of retail customer service experience. Collaborators actively listen, handle money according to policy, and maintain service and delivery targets. The work also involves product knowledge, stock accuracy, inventory integrity, and updated returns procedures.
Key Responsibilities: Listen actively and discover customers’ needs
Process IKEA returns and exchanges according to policy
Handle money according to IKEA policy
Maintain daily and weekly service delivery targets
Maintain stock accuracy and inventory integrity
Requirements: At least six months’ retail customer service experience
Excellent customer service skills and sympathetic greetings
Attention to detail while juggling multiple priorities
Ability to manage long lines and remedy situations quickly
Comfort with computers and starting conversations easily
Bring diplomatic customer service, transaction handling, and inventory accuracy to IKEA’s Collaborator position in Boucherville.

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📌 IKEA Customer Service Collaborator (Quebec City)
🏢 IKEA
📍 Quebec City