Support adults experiencing homelessness as an Emergency Shelter Resource Worker at The Village, providing intakes and essential assistance. Work casual shifts across days, evenings, nights, weekends, and holidays.
Reporting to the Site Manager, you will work within Lookout Housing and Health Society’s 24-hour emergency shelter. The position serves homeless adults facing addictions, mental health concerns, and other barriers. You will connect guests with community resources while following Lookout’s mission, philosophy, and Code of Ethics.
Key Responsibilities: Provide support, supervision, and assistance to homeless adults
Complete guest intakes, interviews, and orientations
Refer guests to community services and external resources




Provide basic necessities and maintain a supportive environment
Complete records and maintain statistical data
Requirements: Related certificate or Grade 12 with two years’ experience
Familiarity with addiction, mental health, income assistance, and harm reduction resources
Current Occupational First Aid Level 1 certificate
Solid communication, documentation, organizational, and stress-management skills
Vulnerable Sector criminal record clearance required
Bring shelter support, community-resource knowledge, and attentive crisis response to guests at Lookout’s The Village location.

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📌 Emergency Shelter Resource Worker (British Columbia)
🏢 Lookout Housing And Health Society
📍 British Columbia