Taylor View Towers is a vibrant seniors’ living community innorth-central Red Deer, serving over 300 residents through a person-directedcare model rooted in the Eden Alternative philosophy. Our mission is to providean enriching living experience by delivering compassionate care and fosteringmeaningful connections.

Summary Statement:
The Hospitality Aide plays a pivotal role in making the dining, social,housekeeping, and recreational experiences within our Community meaningful andpurposeful.

Relationships:
Reports to: FoodServices Supervisor

Direct Reports: n/a

Internal Contacts:Residents & Family Members, Employee Care Partners

External Contacts: n/a

Key Responsibility Areas
Resident Lifestyle Support:

Conducts ongoing solicitation, surveys, and measurement of feedback.Implementation of Care Partner suggestions, interactive problem solving, and anannual evaluation

Assists with daily life within the Community, as needed, such as servingmeals, doing light housekeeping in the food service area, assisting Residents,supporting spontaneous activities, and leading Learning Circles

Provides high-quality services for the Residents that are consistent withthe Well-Being Strategies

Promotes involvement by Residents in meaningful activities

Collaborates with the Community team to plan and participate in specialcelebrations and spontaneous events

Engages in meaningful conversations with Residents and family members

Collaborates with the team to facilitate the highest level of hospitalityservice for the Resident

Administration:

Prepares reports and checklists as required

Plans, develops, and implements expansion in program services

Monitors key measurable indicators of daily operations

Reports and responds to concerns/issues as they relate to services withinthe Community

Training and Support:

Acts as a team builder, coach, mentor, active listener,



facilitator,teacher, and an important resource to our Community

Engages all Care Partners in all aspects of hospitality experiences,helping everyone become well-known to one another

Participates in ongoing educational programs

Attends and participates in Community Learning Circles, meetings andevents

Maintains appropriate levels of certification (As required)

Health & Safety:

Understands and participates in the Emergency Management Plan, InfectionControl protocol, WHMIS, and Health & Safety Wellness Strategies

Reports all health, safety or maintenance items as required

Provides a secure and sanitary environment for all Care Partners and makesevery effort to reduce safety hazards, accidents and injuries

Identifies any health, safety or maintenance issues, andreports/documents as required

Projects and Assignments:

Performs a variety of other projects and assignments as required

Qualifications:
Education
Grade 12 Diploma or recognized equivalent is required.

Experience

Experience in hospitality, food service, or recreation is an asset

Certifications:

Food Safe Certificate is an asset

WHMIS

Competencies (skills, abilities, knowledge):
Social Human Skills

Interpersonal Skills

Customer Service

Oral / Written Communication – must be able to read, write, and speakfluently in English.

Teamwork

Attention to detail and accuracy

Job Detail:
this is a Fixed-Term Maternity Leave Position and will be approximately 12 months

Working Conditions:

The ability to move freely about, lift, or push up to 50 lbs., andfrequent stooping, kneeling, reaching, bending, and standing.

Work in stressful and potentially emotionally charged situations.

There is a potential for injury and exposure to blood, bodily fluids, andcommunicable diseases.

This position is expected to demonstrate commitment toTaylor View Towers Values.

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📌 Part-Time Hospitality Aide – Fixed-Term Maternity Leave Position (Alberta)
🏢 Kaizen Lab
📍 Alberta