Lead Coach retail performance through sales forecasting, team coaching, and exceptional customer service on the sales floor. Support store operations across a global luxury fashion house.
As Assistant Store Manager, you partner with the Store Manager to achieve sales goals and operational excellence. You will recruit, onboard, and develop talent while upholding Coach Service standards. The position also supports virtual shopping, clienteling, customer data acquisition, and visual merchandising.
Key Responsibilities: Support sales forecasting, planning, and category initiatives
Monitor KPIs and adjust store strategies
Coach team members and build talent pipelines
Resolve customer issues and represent Coach locally
Oversee scheduling, payroll, HR, and loss prevention
Requirements: At least one year of retail or service leadership experience
Luxury or fashion background preferred
Robust customer focus and team motivation skills
Excellent communication, problem-solving, and conflict resolution abilities
Microsoft Office and retail systems proficiency
Bring retail leadership, customer focus, and operational discipline to Coach while developing teams and supporting store performance.

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📌 Coach Assistant Store Manager Retail (Ontario)
🏢 Tapestry
📍 Ontario