Lead evening shelter operations at The Mustard Seed’s Strathcona Shelter in Edmonton, using crisis intervention and conflict resolution skills. This permanent part-time role is on-site.
The Shelter Team Lead oversees Shelter Support Workers and volunteers while maintaining professional, respectful service. You will make floor decisions, support up to 40 adults, and coordinate shift operations. The work includes person-centered care, emergency response, and accurate reporting.
Key Responsibilities: Oversee Shelter Support Workers and volunteers during shelter shifts
Provide crisis intervention and resolve conflicts on the floor
Maintain warm, safe, clean spaces for guests
Train, mentor, and encourage employees and volunteers




Complete incident reports, daily reports, and statistics
Requirements: At least one year in a social serving agency or counselling
Experience working with inner-city or marginalized populations
Robust leadership, people, communication, and organizational skills
Knowledge of mental illness and addictions
Experience working with volunteers and shifting priorities
Bring leadership, crisis intervention, and person-centered support skills to evening shelter operations at The Mustard Seed.

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📌 Shelter Team Lead Edmonton (Alberta)
🏢 The Mustard Seed
📍 Alberta