Bylaw Compliance Clerk (Regular)### Bylaw Compliance Clerk (Regular)Apply: Parkade Building: Full time: Posted 6 Days Ago: End Date: October 29, 2026 (8 days left to apply): JR-2026-275**Internal Closing Date:**Oct 22, 2026**External Closing Date:**Oct 29, 2026***Note: Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.*****Hourly Rate:**39.51**Minimum Weekly Hours:**35Reporting to the Manager, Protective Services, this position provides a variety of administrative services that support the Bylaw Compliance section.**Duties Include****:*** Reviews bylaw compliance information provided by Officers for conformity with established standards and enters the same into database applications following established protocols and procedures.* Answers general inquiries and interprets common bylaw legislation information to clients by telephone, written, and in-person in accordance with procedure and policy and makes file referrals to Officers or other divisions as necessary.* Prepares form letters for Manager’s signature and ensures that requirements for file copies and attachments are met prior to mail out.* Reviews parking, traffic (Bylaw Offence Notice), and MTI ticket information received, for conformity with established standards and procedures.* Enters and queries ticket appeals and Screening Officer decisions within the automated tracking systems and responds to client enquiries.* Runs and analyzes reports, prepares mail outs related to the ticketing systems, and ensures conformity with established procedures.* Enters payments, prepares bank deposit and balances cash receipting system.



Maintains float for cash receipting system.* Monitors Bylaw Compliance radio communications and coordinates critical officer safety timer checks for officers conducting field operations.* Prepares a variety of statistical reports and compiles information as requested.* Inputs data into the appropriate system in accordance with established procedures; composes letters and correspondence as requested. Advises the Manager where there appear to have been data or data entry discrepancies between Finance, RCMP or other departments and the Bylaw section.* Maintains and coordinates complaint and operational filing systems.* Refers enforcement matters to the Manager, appropriate authority, and/or Bylaw Compliance Officers as required.* Maintains and protects the confidentiality of certain records and information, exercising considerable public relations tact.* Liaises with other City divisions, enforcement authorities, and other community organizations in referring complaints, providing information and assisting with the coordination of cooperative enforcement programs.* Reviews local advertising mediums to assess compliance with relevant City bylaws and initiates enforcement action by other bylaw staff when required.* Complies with WCB regulations, identifies safety concerns, and actively participates in corporate safety programs.* Performs other related duties as assigned.* All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.**Required Knowledge,



Skills and Abilities****:*** Ability to type 45 correct words per minute.* Proficient using Microsoft Word & Excel and related data base applications such as Tempest.* Demonstrated ability to interpret common bylaw legislation to clients.* Considerable diplomacy and exceptional interpersonal skills.* Skilled in de-escalating public interactions in a calm and empathetic manner.* Ability to conduct detail oriented data entry and to check data for conformity to ensure compliance.* Knowledge of the implementation and processing requirements of the various tracking systems.* Ability to work independently.* Demonstrated organization skills.* Ability to obtain and maintain an acceptable police information check.* Ability to obtain an RCMP enhanced security clearance.**Preferred Education and Experience****:*** Level 1 Bylaw Enforcement and Investigative Skills Course.* Completion of courses in verbal de-escalation, crisis prevention, or non-violent confrontation management.* Formal training in Business Writing.* Minimum two years recent experience in office administration. **To Apply:**Please submit your resume, quoting the appropriate competition online at vernon.ca/careers by selecting “apply” and creating a candidate profile.* Internal applicants are asked to apply using their worker profile. The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted. Please note that we are unable to accept phone calls regarding application status.**We appreciate all applications; however, only those selected for an interview will be contacted**.*Please note that we are unable to accept phone calls regarding application status.***Employees must submit applications through worker profiles. If you are experiencing difficulty, please ask your manager for assistance.**
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📌 Bylaw Compliance Clerk (Regular) (British Columbia)
🏢 Vernon
📍 British Columbia