Build customer relationships in Red Deer as a Personal Banking Associate Trainee, using banking advice and digital education skills. This branch role includes 37.5 hours.
At TD Canada Trust, you will support customers with financial queries, recent accounts, investment advice, and banking solutions. The trainee position develops customer service, transaction, documentation, and problem-resolution capabilities. You will guide customers to appropriate staff and support frontline operations while learning branch processes.
Key Responsibilities: Engage customers in advice needs, transactions, and problem resolution
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking




Support scheduled cash and non-cash transactions
Report non-standard matters and recommend process improvements
Requirements: High School diploma or one year relevant experience
Complete IFC or equivalent within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes
Communicate courteously with customers and related teams
Apply customer experience, banking knowledge, and digital education skills as a Personal Banking Associate Trainee with TD in Red Deer.

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📌 Personal Banking Associate Trainee (Alberta)
🏢 TD Bank
📍 Alberta