ServiceNow development and ITSM expertise define this hands-on role at Lightspeed, supporting a mission-critical enterprise platform across multiple instances. Build scalable solutions while improving platform operations.
As a ServiceNow Developer, you will configure and develop applications across ITSM and HRSD. You will create workflows, Business Rules, Client Scripts, and Service Catalog components. The role also includes integrations, troubleshooting, access controls, upgrades, and stakeholder collaboration.
Key Responsibilities: Develop ServiceNow applications, workflows, scripts, and catalog components
Support Incident, Problem, Change, Request, and HR workflows
Monitor platform health and troubleshoot complex performance issues
Administer roles, ACLs, permissions, and platform access controls




Deliver enhancements through testing, deployment, and post-launch support
Requirements: Hands-on ServiceNow development and administration experience
Experience with Flow Designer, scripts, UI Policies, and ACLs
REST, SOAP, OAuth, webhook, and enterprise integration experience
Robust understanding of ITSM processes and ServiceNow solutions
Strong troubleshooting, communication, and documentation skills
Bring ServiceNow configuration, ITSM delivery, and platform troubleshooting expertise to Lightspeed’s enterprise technology environment.

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📌 ServiceNow ITSM Developer (Quebec City)
🏢 Lightspeed
📍 Quebec City