Zodiac Light Waves is looking for a detail-oriented Sales Associate to support our sales team. This is an inside, sales-support role. You’ll keep our CRM accurate and up to date, prepare quotes, review tenders and RFPs, and help make sure no lead, deal or deadline slips through the cracks.

Our clients are mostly retirement homes, long-term care communities, healthcare organizations and commercial businesses. We provide IT, networking, Wi-Fi, phone systems, nurse call, CCTV, access control and managed technology services. This role suits someone who’s organized, enjoys the detail work behind a sale, and wants to grow in the technology sector.

What You’ll Do
CRM and pipeline management

Keep leads, contacts, accounts and deals up to date in Zoho CRM

Update deal stages, notes, next steps and follow-up dates so the pipeline stays accurate

Prepare pipeline and activity reports for the sales team

Spot stalled deals or overdue follow-ups and flag them to the team

Quotes and proposals

Generate quotes using our pricing, bills of materials and design information

Check quotes for accuracy before they go out

Help put together proposals, pulling in scope, pricing and supporting documents

Track sent quotes and follow up on their status

Tender and RFP review

Review tenders, RFPs and RFQs, and pull out key requirements, deadlines, mandatory forms and submission instructions

Summarize each tender for the sales team so they can decide whether to bid

Coordinate with Design and Project Management to gather what’s needed for a bid

Build and track a tender calendar so no submission deadline is missed





Assemble and check bid packages before submission

Sales and customer support

Follow up with prospects and customers by phone and email

Help schedule customer meetings and site visits for the sales team

Support digital marketing and take part in sales and marketing meetings

Requirements

1–2+ years of experience in sales support, sales coordination, inside sales or a similar administrative role

Strong attention to detail and accuracy, especially with numbers and pricing

Excellent organization and time management, with the ability to manage multiple deadlines

Experience keeping CRM records up to date

Proficient in Microsoft Excel, Word and Outlook (or Google Workspace)

Explicit, professional written and verbal communication in English

Able to work fully in office in Ottawa (Orléans)

Legally entitled to work in Canada

Assets (nice to have)

Experience with Zoho CRM

Experience reviewing tenders, RFPs, RFQs or bid documents

Background in IT, managed services, telecom, construction or low-voltage

Experience in the healthcare or senior living sector

College diploma or university degree in business, marketing or a related field

Salary of $45,000 – $60,000 per year

Two (2) weeks’ paid vacation per year

Comprehensive benefits program after a three-month probationary period

$500 annual health and wellness allowance (gym memberships, equipment, and more)

Regular team lunches, company-wide celebrations, and holiday events

On-the-job training and professional development

Real room to grow: we’re expanding quickly, and this role can grow with us

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📌 Sales Associate (Quebec City)
🏢 Zodiac Light Waves
📍 Quebec City