Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.

While TANK and Grey maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe.

POSITION OVERVIEW
As an Account Supervisor, you will cultivate strong client partnerships, leading the execution of comprehensive marketing and communication plans. This role involves taking charge of project initiation, budget management, and timeline adherence, while proactively identifying and resolving issues. You will collaborate closely with internal and external teams, ensuring seamless project delivery and contributing to an agency culture of operational excellence and client service.

KEY RESPONSIBILITIES

Build strong relationships with the clients and support strategic/tactical planning and execution

Understand brand strategy and ensure all projects are aligned

Understand both agency and client process and can effectively negotiate timing and manage client expectations through project progression

Communicate with clients on a daily basis, clearly, succinctly and in a timely manner

Continually evaluate client business activity for financial monitoring and budget compliance and providing solutions with support of Project Managers

Proactively assess assigned accounts in order to identify opportunities for business growthSeek out new opportunities to enhance current client relationships and create added value

Manage status of projects,



keeping account director well informed of any potential concerns impacting client relationships

Provide leadership by training and coaching on a day-to-day basis the account managers and project managers

Help facilitate a strong and cohesive team that is focused on priorities, and knowledgeable about clients’ products and services

Work with integrity on all projects and being accountable for delivering on expectations

Assist in creating and building an agency culture that reinforces high levels of client service, operational excellence, commitment and team spirit, all while managing teams virtually and in different time zones

WHAT YOU WILL NEED

At least 5 years of experience in a healthcare agency.

Working knowledge of PAAB

Great attention to detail and accuracy

Demonstrated problem solving ability and financial acumen

Multitasking competence, priority setting ability and capacity to work under pressure in a rapid-paced evolving and growing internal/external environments

Desire to learn a deeper level of the business

Self-motivated and positive attitude

Proficient of MS Office suite

WHAT WE HAVE TO OFFER:
Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.

Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At Tank WW, everyone is valued and plays an important role in our shared success. We care for our people and our clients.





Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.

Perks and Benefits The wellness of our employees is at the core of our business, therefore we offer competitive benefits:

Competitive compensation package

Extensive Group Insurance Program on Day 1

Vacation according to experience

Paid Christmas shutdown

Extended long weekends on statutory holidays (extra days off annually)

Work-life balance measures

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Salary Range

$65,000 - $115,000 CAD

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We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. TANK WW is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please be aware of the possibility of recruiting fraud. TANK WW does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @TANKWW . com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.

Your privacy is important to us, you can find out more information on how we handle your data for recruiting purposes in our Privacy Notice

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📌 ACCOUNT SUPERVISOR (Ontario)
🏢 Tank Worldwide
📍 Ontario