Customer-focused service and communication define this Customer Service Associate position at The Brick. Work with customers and order reports across assigned retail operations.
Reporting to the Operations Manager, the Customer Service Associate supports customers through inquiries, solutions, follow-up, and loyalty-building service. The Brick seeks team-oriented applicants with solid written and verbal communication, organization, and computer skills. The position requires flexibility across all shifts, including evenings and weekends.
Key Responsibilities: Respond to customer inquiries courteously and professionally
Offer solutions that address customer questions and needs
Follow up with customers to support their needs
Promote customer loyalty through exceptional customer support
Review and follow up on daily order reports
Requirements: Team-oriented approach to customer service
High school diploma or equivalent
Exceptional written and verbal communication skills
Ability to multitask and maintain organization
Computer and Microsoft Office proficiency
Bring organized customer support, communication, and follow-up skills to The Brick’s Customer Service Associate team.

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📌 The Brick Customer Service Associate (British Columbia)
🏢 The Brick
📍 British Columbia