Support safety and access overnight as a Client Support Worker in Windsor, using monitoring, de-escalation, and trauma-informed intervention skills.
Housing Information Services seeks a part time Client Support Worker for the Homelessness and Housing Help Hub. You will monitor visitors and participants, identify needs and safety concerns, and connect people with appropriate resources. The work supports basic needs services, welcoming participants, and smooth program operations.
Key Responsibilities: Conduct perimeter walks and log safety concerns
Monitor bathrooms, showers, patios, and program transitions
Respond with staff to medical incidents and escalated behaviour
Welcome participants and provide food and clothing support




Participate in de-escalation and complete operational tasks
Requirements: Bachelor’s degree in Social Work or Social Science preferred
Relevant college diploma or one to two years’ experience
Experience supporting vulnerable or marginalized individuals
Current CPR and First Aid certification required
Criminal and Vulnerable Sector Checks required
Bring client rapport, safety monitoring, and practical problem-solving skills to overnight homelessness services at H4 in Windsor.

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📌 Overnight Homelessness Support Worker (Ontario)
🏢 Housing Information Services
📍 Ontario