Support timely, secure medication access as a Prescript Clerk, handling patient queries and repeat requests through telephone, electronic, and in-person channels.
This Prescript Clerk supports the Team Leader with safe, efficient responses to medication requirements. The work involves patient-focused service, appointment booking, clerical administration, and communication with healthcare professionals. You will maintain accurate records while following information governance, GDPR, and DPA requirements.
Key Responsibilities: Handle medication queries and repeat prescription requests
Confirm current medication authorisations before processing requests
Make appointments using a computerised telephone system
Communicate prescribing information between patients and healthcare professionals




Maintain patient files, records, emails, forms, and EPS nominations
Requirements: Ability to provide courteous, efficient patient-focused service
Ability to manage patient, carer, and guardian expectations
Ability to work with pharmacists, nurses, and surgery staff
Understanding of information governance, GDPR, and DPA regulations
Ability to maintain accurate records to quality standards
Use prescription administration, patient communication, and accurate recordkeeping to support safe medication services and effective healthcare coordination.

#J-18808-Ljbffr

📌 Prescriptions Clerk Patient Services (British Columbia)
🏢 NHS Jobs
📍 British Columbia