Shape AI-enabled contact center growth as an Accenture Song sales leader, combining executive storytelling with complex transformation pursuits across customer service operations. This strategic sales leader develops and wins large-scale Contact Center Transformation, Customer Service, and Intelligent Operations engagements. You will connect customer experience, technology, operations, Data & AI, and industry expertise into differentiated solutions. The work includes quota ownership, chance shaping, commercial innovation, and senior stakeholder alignment. Key Responsibilities:





Lead strategic sales pursuits for large-scale transformation opportunities Own and achieve multi-million-dollar sales quotas Develop differentiated pursuit strategies for competitive environments Craft executive narratives and transformation business cases Guide proposals, presentations, negotiations, and deal reviews Requirements:

Eight years of enterprise sales or strategic pursuit leadership experience Five years carrying annual sales targets exceeding $10M Experience winning complex consulting or technology services pursuits Understanding of modern contact center ecosystems Experience influencing senior strategic investment decisions Bring contact center expertise, commercial strategy, and executive influence to Accenture Song’s customer service transformation pursuits.

📌 Contact Center Transformation Sales Leader (Toronto)
🏢 Accenture
📍 Toronto