332 Preferred Rehab Ortho Centre, Hamilton, ON, CA

2 days ago Requisition ID: 30087

Salary Range: $18.42 To $27.02 Hourly

Business Lead – Preferred Rehab Physiotherapy - Orthopaedic Centre Location: 310 Limeridge Rd W, Suite 3, Hamilton, ON L9C 7C8 Status: Permanent Full-Time

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Business Lead at Preferred Rehab Physiotherapy - Orthopaedic Centre , a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Business Lead who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values: “We have fun” , “ We strive for simplicity” , "We trust each other to do the right thing” , "We go the extra kilometre” and “We belong here” .

Why Lifemark?

Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team

Supportive and collaborative administrative team

Positive and comforting work environment

Opportunities for growth within a national company

Nationally recognized brand with a strong digital presence+

Primary Responsibilities:

Create a welcoming, patient-focused clinic environment

Lead and support resolution of patient inquiries and concerns

Oversee reception operations and daily clinic flow





Manage Accounts Receivable and payment processing

Ensure accurate data entry and patient record management

Coordinate timely submission of insurance and stakeholder documentation

Oversee expense reporting, petty cash, and financial controls

Support accounting processes and reporting

Manage payroll accuracy and timelines

Oversee clinic administration and office operations

Ensure compliance with company policies and procedures

Qualifications & Core Competencies
The ideal candidate will have:

High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset

1-5 years of experience in a clinical or healthcare setting; leadership experience preferred

Proven ability to effectively manage multiple priorities in a fast-paced, high-volume workplace

Strong verbal and written communication skills, with a commitment to delivering exceptional patient/customer service

Demonstrated flexibility and adaptability, with the ability to respond to changing priorities and clinic needs

Ability to lead a team while working independently

Proficient in Microsoft Office and EMR/case management systems

Experience in a physiotherapy or multidisciplinary clinic is an asset

Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation
Accommodations

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📌 Business Lead (Ontario)
🏢 Lifemark Health Group
📍 Ontario