About a career with Elis
About Elis
Elis is an international leader in textile, hygiene and facility services, helping businesses across a wide range of industries to operate safely, sustainably and efficiently. With a presence in 29 countries and a team of around 52,000 people, we combine the scale and stability of an international organisation with the opportunity to build a rewarding and long-term career.

Our people are at the heart of everything we do. We believe in investing in our people, recognising their contribution and giving them the opportunity to develop, progress and build careers they can be proud of.

At Elis, you'll be part of a culture built on trust, respect and collaboration, where your ideas and contribution are valued. We want our people to have a voice, and our commitment to listening and acting on employee feedback was recognised when Elis UK won Best Employee Engagement Experience Initiative at the 2024 CIPD People Management Awards for our Employee Voice programme.

With opportunities across operations, engineering, logistics, sales and our head office support functions, there are many ways to develop your career with Elis.

The Opportunity
We are looking for an Account Manager to join our team in Acton , supporting a portfolio of customers.

This is a varied and customer-focused role where you will build strong relationships, ensure excellent service delivery, and identify opportunities to grow and develop accounts. You’ll play a key role in retaining customers while acting as their trusted partner within Elis.





Manage and develop a portfolio of hospitality customer accounts

Build solid, long-term relationships and act as the main point of contact

Drive customer retention through proactive account management

Identify opportunities to grow accounts and expand service offerings

Monitor account performance, analyse trends and provide insights

Work collaboratively with internal teams to deliver outstanding service

Resolve customer queries and issues quickly and effectively

Support pricing reviews and ensure commercial viability

What We're Looking For

Experience in account management, sales or customer service

Strong relationship-building and communication skills

A proactive, customer-first approach

Commercial awareness with the ability to identify growth opportunities

Good organisational skills with strong attention to detail

Confident using Microsoft Office and working with data

A positive, adaptable attitude in a fast-paced environment

Driving licence essential

Experience within hospitality or a service-led industry is beneficial but not essential.

What We Offer

33 Days Holiday

Company Pension

Employee Assistance Programme

Life Assurance

On-site Parking

Private Medical

Car Allowance

Join a global organisation committed to sustainability and innovation

Be part of a supportive and collaborative team

Opportunities for career development and progression

Make a real impact supporting our customers and their businesses

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