Analyze client transactions and debit card alerts as a Fraud Controls Analyst at CIBC, using strong analytical skills in a hybrid work arrangement.
As part of CIBC’s Fraud Controls Team, you will identify unusual activity, investigate suspected fraud, and determine appropriate actions. The work combines client transaction analysis, data collection, decision making, and communication with internal and external clients. You will also manage IDCF debit card transaction alerts while maintaining superior customer service.
Key Responsibilities: Identify and analyze unusual client transaction activity
Investigate suspected fraud and determine appropriate actions
Review profiles, transactions, banking history, and cheque images




Compile alert data and document investigation outcomes
Communicate with clients, branches, and stakeholders by telephone
Requirements: Experience in fraud prevention, loss prevention, or investigations
Robust analytical, critical thinking, and decision making skills
Working knowledge of PRM, TSYS, and AS400 Image
Working knowledge of Cardinal Commerce and COINS/ECIF
Availability Monday to Sunday, 7am to 12am EST
Apply your fraud investigation, transaction analysis, and client service expertise to protect CIBC and its clients.

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📌 Fraud Controls Investigation Analyst (Ontario)
🏢 CIBC
📍 Ontario