Lead restaurant service operations through strong planning and guest service. This Supervisor role supports daily operations while coordinating staff and kitchen communication.
Reporting to the Restaurant Manager, the Supervisor helps oversee daily restaurant operations and supports team members. The position focuses on service planning, dining room standards, guest satisfaction, and efficient communication with the kitchen. It also provides leadership when the Restaurant Manager is absent.
Key Responsibilities: Plan service according to anticipated guest volume
Inspect dining room setups and preparations
Supervise and support restaurant staff members
Maintain communication with the kitchen during service
Handle complaints and ensure guest satisfaction
Requirements: Two to three years of similar experience
Strong customer service skills
Leadership and excellent communication skills
Restaurant management training is an asset
Microsoft Office Suite proficiency and adaptable availability
Use leadership, communication, and service planning skills to support consistent restaurant operations and guest satisfaction.

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📌 Restaurant Operations Supervisor (Quebec City)
🏢 Gray Collection
📍 Quebec City