Deliver best-in-class customer service for Petro-Canada from Suncor’s Calgary head office, resolving complex concerns through phone and email.
As a Temporary Customer Service Advisor, you will support Petro-Canada’s retail and wholesale network across Canada and overseas call centre partners. The work involves Petro-Points, car wash, mobile app, SuperPass, and EV charger concerns. You will guide issue resolution, investigate cases, and improve customer satisfaction while collaborating with internal business partners.
Key Responsibilities: Resolve customer issues professionally through phone and email
Investigate complex concerns across Petro-Canada services
Lead case investigation meetings with call centre partners




Document calls and emails in tracking systems
Identify trends and continuous improvement opportunities
Requirements: Post-secondary education
Three years of customer-facing experience
Experience working in a retail setting
Strong communication, conflict resolution, and problem-solving skills
Ability to multitask, prioritize, and collaborate independently
Bring customer service, case investigation, and problem-solving expertise to strengthen Petro-Canada experiences across Suncor’s network.

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📌 Petro-Canada Customer Service Advisor (Alberta)
🏢 Suncor Energy
📍 Alberta