Lead EF accommodation operations for international students through people leadership, host family management, and customer-focused housing support. This full-time on-site position includes peak-period weekend and after-hours support.
Reporting to the Director of Student Services, the Housing Manager leads Housing Coordinators, Residence Advisors, and Host Family Recruiters. You will oversee student placements, arrivals, departures, host families, residences, and housing partners. The position suits experienced leaders from student services, hospitality, tourism, accommodation, or related customer-focused environments.
Key Responsibilities: Lead, coach, and develop Housing team members
Oversee student accommodation from placement through departure
Manage residence providers, suppliers, safety, capacity, and satisfaction
Recruit, onboard, retain,



and support host families
Resolve housing concerns, conflicts, and sensitive welfare situations
Requirements: Proven leadership experience in a relevant customer-focused environment
Experience managing, coaching, and developing teams
Solid organization, administration, supplier management, and process improvement skills
Excellent communication, conflict resolution, and problem-solving abilities
Professional English fluency and legal right to work in Canada
Bring operational judgment, team leadership, and student-focused housing expertise to EF’s international accommodation experience.

#J-18808-Ljbffr

📌 International Student Housing Manager (Ontario)
🏢 EF Education First / Hult
📍 Ontario